Vitalized Lab LLC
Effective Date: November 6, 2025
Last Updated: May 6, 2026
1. IMPORTANT NOTICE
Vitalized Lab LLC provides telemedicine services for non-emergency medical consultations, general medicine, wellness services, hormone therapy, sexual health services, preventative health services, STI and herpes treatment, vaginal health, reproductive health, fertility consultations, laboratory testing coordination, and weight loss services. This Medical Disclaimer applies to all patients and users of our telemedicine services. Please read this carefully.
2. TELEMEDICINE IS NOT EMERGENCY CARE
Vitalized Lab LLC does not provide emergency medical services. If you are experiencing a life-threatening medical emergency, call 911 or go to the nearest emergency room immediately. Do not attempt to contact Vitalized Lab LLC during a medical emergency. Examples of medical emergencies include but are not limited to: chest pain, difficulty breathing, severe bleeding, loss of consciousness, severe allergic reactions, signs of stroke, and suicidal thoughts.
3. TELEMEDICINE LIMITATIONS
Telemedicine has inherent limitations compared to in-person medical care. By using our services, you acknowledge and understand the following limitations:
– We cannot perform physical examinations in person
– Diagnosis and treatment are based on information you provide and visual assessment via video
– Some conditions cannot be adequately evaluated via telemedicine and may require in-person evaluation
– Technology failures or internet connectivity issues may interrupt your consultation
– The quality of diagnosis and treatment may be limited by the constraints of remote communication
– Certain conditions may require laboratory work, imaging, or in-person procedures that cannot be completed through telemedicine
You understand that telemedicine may not be appropriate for all medical conditions and that your provider may refer you to in-person care when necessary.
4. NOT A SUBSTITUTE FOR PRIMARY CARE
Vitalized Lab LLC is not your primary care provider and our services are not a substitute for comprehensive primary care. You are responsible for maintaining a relationship with a primary care physician for ongoing healthcare management, preventive care, and chronic disease management. Our providers deliver consultative services only and do not coordinate comprehensive care unless specifically contracted to do so.
5. PROVIDER QUALIFICATIONS AND LICENSURE
All healthcare providers at Vitalized Lab LLC are licensed physicians or advanced practice registered nurses (APRNs) licensed to practice in the state where you are physically located. Our providers maintain current, active, and unencumbered licenses in California, Kansas, Idaho, Hawaii, Florida, Arizona, and New Mexico. You have the right to verify our providers’ credentials and licenses at any time by contacting us.
6. SAME STANDARD OF CARE
While telemedicine has limitations, the standard of care provided by our healthcare providers is the same as would be provided in an in-person setting. Our providers are bound by the same professional, ethical, and legal standards regardless of whether services are delivered via telemedicine or in person. Services are delivered in compliance with the standard of care established by each state where we practice.
7. STATE-SPECIFIC MEDICAL STANDARDS
Services provided through Vitalized Lab LLC comply with the medical standards and regulations of each state where we practice:
CALIFORNIA: All services comply with the California Medical Board standards and regulations. Telemedicine is an acceptable mode of delivering healthcare services. Providers maintain the same standard of care whether services are provided in person or via telemedicine.
KANSAS: All services comply with the Kansas Telemedicine Act and Kansas Board of Healing Arts regulations. Telemedicine services are delivered via real-time, two-way interactive communication and meet the same standards of practice and conduct as in-person services.
IDAHO: All services comply with Idaho’s Virtual Care Access Act, effective July 1, 2023, and Idaho Board of Medicine regulations. Telemedicine services are delivered in real-time with appropriate technology and meet Idaho’s standard of care requirements.
HAWAII: All services comply with Hawaii Revised Statutes Chapter 453 and Hawaii Board of Medicine regulations. Telemedicine services are delivered in compliance with Hawaii’s requirements for interactive telecommunications systems and informed consent.
FLORIDA: All services comply with Florida Statute Section 456.47 and Florida Board of Nursing and Medicine regulations. Telemedicine evaluations are conducted in accordance with Florida standards, and our providers maintain appropriate malpractice insurance for telehealth services.
ARIZONA: All services comply with Arizona Revised Statutes Title 36, Chapter 36, and Arizona Board of Medicine and Nursing regulations. Telemedicine services are delivered with informed consent as required by Arizona law and meet Arizona’s standards of care.
NEW MEXICO: All services comply with the New Mexico Telehealth Act and New Mexico Board of Nursing and Medicine regulations. Telemedicine services are delivered via real-time video technology, and providers obtain informed consent and medical history prior to treatment.
8. DIAGNOSIS AND TREATMENT LIMITATIONS
Our healthcare providers will make every effort to provide accurate diagnosis and treatment recommendations based on the information available during your telemedicine consultation. However, you understand and acknowledge that:
– Diagnosis may be incomplete or incorrect due to the limitations of telemedicine
– Treatment recommendations may require modification based on additional in-person evaluation
– Some conditions may require testing, imaging, or procedures that cannot be completed remotely
– Unexpected complications or adverse reactions to treatment may occur
– Your provider may recommend in-person evaluation or refer you to another provider at any time
You are responsible for communicating all relevant health information to your provider to ensure accurate diagnosis and treatment.
9. PRESCRIBING LIMITATIONS
Prescriptions issued by our providers are subject to applicable state and federal laws. The following limitations apply to prescribing through telemedicine:
– Some medications and controlled substances cannot be prescribed via telemedicine
– Prescriptions may be limited to a specified quantity or duration
– Certain conditions require in-person evaluation before medication can be prescribed
– Prescriptions are issued at the provider’s clinical discretion based on applicable standards of care
– You are responsible for informing your provider of all medications, supplements, and allergies
All prescriptions are issued in compliance with state telemedicine laws and DEA regulations.
10. NO GUARANTEE OF SPECIFIC OUTCOME
Vitalized Lab LLC does not guarantee any specific medical outcome, cure, or result from telemedicine services. Medical treatment involves inherent risks and uncertainties. Outcomes vary based on individual patient factors, compliance with treatment recommendations, and other variables beyond the control of our providers. You understand that medical services provided are based on current medical knowledge and the professional judgment of your provider.
11. YOUR RESPONSIBILITY TO FOLLOW TREATMENT RECOMMENDATIONS
Your cooperation and compliance with treatment recommendations are essential to the success of your care. You are responsible for:
– Following all treatment recommendations provided by your provider
– Taking medications as prescribed and at the prescribed dosage
– Reporting any adverse reactions or new symptoms to your provider
– Seeking follow-up care as recommended
– Seeking immediate emergency care for life-threatening conditions
– Providing honest and complete health information
Failure to comply with treatment recommendations may result in ineffective treatment or adverse health outcomes.
12. PRIVACY AND SECURITY RISKS
While Vitalized Lab LLC implements security measures to protect your health information, telemedicine involves the transmission of data over the internet. You acknowledge that:
– No internet transmission is 100 percent secure
– Your health information may be transmitted electronically and could potentially be intercepted
– You are responsible for using secure internet connections for telemedicine visits
– You should participate in telemedicine visits from a private location
– Others in your location may observe portions of your consultation
– You understand the privacy risks associated with telemedicine and accept them
Please see our Privacy Policy and HIPAA Notice of Privacy Practices for more information.
13. TECHNOLOGY FAILURES
Telemedicine depends on technology including internet connectivity, video conferencing platforms, and electronic medical records systems. You understand that:
– Technology failures may occur that disrupt your consultation
– Internet connectivity issues may prevent or delay your visit
– Video or audio quality may be poor due to technical factors
– Your appointment may need to be rescheduled due to technical problems
– Vitalized Lab LLC is not responsible for technical failures beyond our control
We will make reasonable efforts to minimize technical disruptions, but technology failures are an inherent risk of telemedicine.
14. SELF-SCREENING AND SELF-REPORTING
Telemedicine involves patient self-reporting of symptoms and health information. You understand that:
– Your provider relies on your accurate and truthful self-reporting
– You are responsible for accurately describing your symptoms and health history
– Failure to disclose relevant health information may result in inaccurate diagnosis
– You may be asked to perform self-screening or self-assessment activities
– Your provider will use clinical judgment to determine if in-person evaluation is necessary
Accurate communication between you and your provider is essential for appropriate care.
15. FOLLOW-UP AND CONTINUITY OF CARE
After your telemedicine consultation, you are responsible for:
– Scheduling any recommended follow-up appointments
– Obtaining any recommended laboratory tests or imaging
– Maintaining continuity of care with your primary care provider if you have one
– Communicating with your provider about any changes in your condition
– Seeking appropriate in-person care when recommended
Vitalized Lab LLC does not assume responsibility for coordinating comprehensive ongoing care unless specifically contracted to do so.
16. ASSUMPTION OF RISK
By using Vitalized Lab LLC telemedicine services, you assume all risks associated with telemedicine including but not limited to:
– Risks associated with diagnosis via telemedicine
– Risks of treatment recommendations made via telemedicine
– Risks associated with medication prescribed via telemedicine
– Risks associated with technology failures or limitations
– Risks associated with the transmission of health information electronically
– Risks associated with inaccurate self-reporting or incomplete health information
You voluntarily accept these risks as a condition of receiving telemedicine services.
17. LIMITS ON LIABILITY
Vitalized Lab LLC and its providers, staff, and agents are not liable for:
– Any adverse outcomes or complications from telemedicine consultations
– Misdiagnosis or delayed diagnosis due to limitations of telemedicine
– Any harm resulting from treatment recommendations
– Technology failures or internet connectivity issues
– Failure to respond to emergency situations
– Any indirect, consequential, or punitive damages
To the fullest extent permitted by law, you waive any claims for damages arising from telemedicine services except as limited by state law.
18. ACKNOWLEDGMENT OF UNDERSTANDING
By using Vitalized Lab LLC telemedicine services, you acknowledge that you have:
– Read and understood this Medical Disclaimer
– Understood the limitations and risks of telemedicine
– Understood that telemedicine is not a substitute for primary care or emergency services
– Understood that outcomes are not guaranteed
– Understood that you are responsible for your health decisions
– Agreed to assume the risks associated with telemedicine services
– Agreed to comply with treatment recommendations
Your use of our services constitutes your acknowledgment of this disclaimer.
19. CHANGES TO THIS DISCLAIMER
Vitalized Lab LLC reserves the right to modify this Medical Disclaimer at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services constitutes acceptance of any revised disclaimer.
20. CONTACT US
If you have questions about this Medical Disclaimer or about the risks and limitations of telemedicine, please contact us at:
Vitalized Lab LLC
357 South Fairfax Avenue
Los Angeles, California 90036
Email: hello@vitalizedlab.com
Phone: 801-742-1364